No refunds and returns will be accepted without Atesco prior agreement. The written return request should be sent to Atesco within 30 days of purchase. Return will be subject to a minimum charge of 25% restocking fees. However, custom-made products (special order) are not accepted for return or refund. The customer is responsible for shipping charges on returned products. Shipping and Delivery charges are not refundable. Due to the nature of the products we sell, we do not accept a money-back return policy for the products that were opened and used.
All items are shipped via the best way (FedEx Ground, UPS or Purolator), typically the most affordable and reliable methods for small orders. At this point, we only accept orders from Canada and USA.
Atesco Industrial Hygiene Ltd. realizes how important security and privacy issues are to visitors of our website www.atesco.ca. That’s why we maintain the highest level of safety. You can rest assured that we take the privacy and security of your payment and personal details very seriously.
Because your privacy is of the highest importance to us, we will never release your personal details to anyone for mailing or marketing purposes. When you make a purchase using our website, the following personal information we should collect from you such as your name, email address, payment address and payment details. All of this information is kept on secure servers. Atesco IndustrialHygiene Ltd. will treat all your personal information as fully confidential. To serve you most efficiently, we use reliable banking and distribution institutions that handle our credit card transactions and order fulfillment. They receive all needed information to verify and authorize your credit card and process your order. They are also under strict obligation to keep your personal information secure.
Cookies are files, which store small pieces of information on your computer. That information can help us to tailor the site to better much of your interests and preferences. Those cookies don’t contain any personally identifiable information. At any time you can block cookies by changing your internet browser settings.
Our price list is in Canadian dollars. Depends on the province the appropriate HST / GST will be added to your order which is being shipped. All prices showed on our website are subject to change without prior notice. Shipping is an additional charge based on the order value or weight.Items in stock will ship the next business day (Monday through Friday excluding holidays). Items not in the stock will be ship as soon as they become available. Whatever the shipment method is, you will receive a confirmation of your order by email that will advise you of the shipment information such date on your order and of any back ordered item.
Terms and Conditions of Sale
All orders are accepted on the terms, conditions, and exclusions herein contained. These terms and conditions nor shall their application to any order be excluded or limited in any way.
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